Every KAPUSTREV piece is made to order in small runs. This means your item is produced especially for you after you place your order.
Orders are produced within 3–7 business days after payment is confirmed. You will receive a shipping confirmation email with a tracking number as soon as your order leaves production.
Once shipped, delivery usually takes 7–14 business days depending on your country. Delivery times are estimates provided by our carriers (such as DHL, DPD, FedEx and USPS) and may be longer during peak seasons, holidays or because of customs checks.
Shipping costs are calculated at checkout based on your delivery address and the items in your cart.
Orders shipped outside the European Union may be subject to import duties and taxes charged by the destination country. These charges are the responsibility of the customer.
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost because of an incorrect or incomplete address.
If your tracking shows no movement for an unusually long time, or your parcel arrives damaged, contact us within 7 days of the estimated delivery date at info@kapustrev.com and we will investigate with the carrier.